Store Manager: Lead Teams, Drive Sales, Delight Fans

Hot Topic, Inc.; Manchester (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

Hot Topic, Inc. in Manchester, NH is seeking a Store Manager to lead daily operations, hit sales targets, and develop a high-performing team in a fast-paced mall setting.

You will oversee recruiting, coaching, and performance management while delivering stellar customer service and leveraging social media and clienteling to drive engagement. This role demands energetic leadership and a passion for pop culture retail.

Qualifications

• Proven retail leadership with team coaching and development.
• Experience in store operations, payroll, scheduling and reporting.
• Strong communication and customer service focus.

Responsibilities

• Achieve sales plan and comp goals for the store.
• Recruit, develop, and retain a collaborative team.
• Lead engagement through social media, store apps, and clienteling.
• Maintain operational discipline: structure, delegation, and customer-first selling.
• Monitor shrink, payroll hours, schedules, and external factors.
• Collaborate with leadership and HQ on trends and feedback.
• Run reports and use data to guide strategy to hit targets.
• Merchandise the store using planograms and launch promos on time.
• Mentor and recognize staff to build a strong bench.

Skills

Retail leadership

Recruiting

Operations

Merchandising

Communication

Team development

Education

High school diploma or GED

Job description

Hot Topic, Inc. in Manchester, NH is seeking a Store Manager to lead daily operations, hit sales targets, and develop a high-performing team in a fast-paced mall setting.

You will oversee recruiting, coaching, and performance management while delivering stellar customer service and leveraging social media and clienteling to drive engagement. This role demands energetic leadership and a passion for pop culture retail.