Store Manager: Lead Fandom Engagement and Growth

Hot Topic; Madison (WI); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

Hot Topic is seeking a Store Manager to lead our in-mall store team, drive sales, and deliver exceptional customer service. You’ll recruit and develop staff, manage operations, and ensure the store meets its goals with discipline and enthusiasm.

You’ll leverage a blend of leadership, communication, and product knowledge to engage fans, partner with HQ on initiatives, and maintain the store’s visual and customer experience standards.

Qualifikationen

• Strong communication, recruiting, and operations skills.
• Experience leading a retail team to hit sales targets.
• High school diploma or GED; degree is a plus.
• Retail is fast-changing; adapt quickly.
• Able to maneuver store, merchandise, and lift up to 50 pounds.

Aufgaben

• Ensure store achieves sales plans and comp goals.
• Recruit, develop, and retain a collaborative team.
• Engage customers and build brand through social channels.
• Maintain operational rigor: scheduling, payroll hours, shrink control.
• Lead merchandise planning and execute promotions on time.
• Mentor staff and provide feedback to grow talent.

Kenntnisse

Communication

Recruiting

Operations

Payroll

Reporting

Scheduling

Merchandising

Ausbildung

High school diploma or GED

Jobbeschreibung

Hot Topic is seeking a Store Manager to lead our in-mall store team, drive sales, and deliver exceptional customer service. You’ll recruit and develop staff, manage operations, and ensure the store meets its goals with discipline and enthusiasm.

You’ll leverage a blend of leadership, communication, and product knowledge to engage fans, partner with HQ on initiatives, and maintain the store’s visual and customer experience standards.