Store Manager: Lead Teams & Drive Customer Experience

Citi Trends, Inc.; Mishawaka (IN); Hybride; USD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

401(k) Plan

Paid Vacation

Paid Training

Résumé du poste

Citi Trends, Inc. is seeking an experienced Store Manager in Mishawaka, IN to lead daily store operations, drive sales, and deliver an exceptional customer experience.

You will oversee staffing, coaching, cash handling, and adherence to policies while ensuring profitability and strong stores performance. The ideal candidate has 3–5 years of store leadership experience, excellent communication and organizational skills, and flexibility to work nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills.
• 2-4 years of retail experience as an Assistant Manager or equivalent.

Responsabilités

• Lead daily store operations to meet sales goals, profit objectives, and customer experience standards.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and shrink prevention standards.
• Uphold all Citi Trends policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.

Connaissances

Store leadership

People leadership

Communication

Organizational skills

Flexibility

Formation

High school diploma

Description du poste

Citi Trends, Inc. is seeking an experienced Store Manager in Mishawaka, IN to lead daily store operations, drive sales, and deliver an exceptional customer experience.

You will oversee staffing, coaching, cash handling, and adherence to policies while ensuring profitability and strong stores performance. The ideal candidate has 3–5 years of store leadership experience, excellent communication and organizational skills, and flexibility to work nights and weekends.