Store Manager: Lead Operations, Elevate Teams & Profit

Citi Trends, Inc.; Indianapolis (IN); Hybride; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Paid vacation

401(k) plan

Paid training

Résumé du poste

Citi Trends, Inc. is seeking a Store Manager in Indianapolis to lead daily store operations, drive sales and profitability, and coach a high-performing team while ensuring an exceptional customer experience.

You will manage payroll, inventory controls, and compliance, while recruiting and developing staff to deliver consistent results in a fast-paced environment. The role requires 3–5 years of Store Manager or retail leadership experience and a strong emphasis on communication, organization, and

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Operational Excellence & Compliance.
• Customer-Focused Execution.
• Adaptability in a Fast-Paced Retail Environment.

Responsabilités

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold all CITITRENDS operational policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Address customer concerns professionally and promptly.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Connaissances

Strong communication

Organizational skills

People leadership

Flexible schedule

Math skills

Operational excellence

Customer-focused execution

Adaptability

Formation

High school diploma or equivalent

Description du poste

Citi Trends, Inc. is seeking a Store Manager in Indianapolis to lead daily store operations, drive sales and profitability, and coach a high-performing team while ensuring an exceptional customer experience.

You will manage payroll, inventory controls, and compliance, while recruiting and developing staff to deliver consistent results in a fast-paced environment. The role requires 3–5 years of Store Manager or retail leadership experience and a strong emphasis on communication, organization, and