Store Manager — Lead Team, Drive Sales & Growth

Citi Trends, Inc.; North Randall (OH); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401(k)

Paid Vacation

Training & Growth

Career Advancement

Job summary

Citi Trends is seeking an experienced Store Manager to lead store operations, drive sales, and build a high-performing team. You will oversee daily activities, manage payroll and shrink, and ensure a superior customer experience in a fast-paced retail environment.

The role requires 3–5 years in store management, 5–7 years retail experience, and the ability to work nights and weekends. Competitive pay and benefits accompany opportunities for growth within Citi Trends.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold Citi Trends policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with policies.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized environment.
• Address customer concerns professionally and promptly.

Skills

Store Leadership

People Management

Sales Performance

Budget & Payroll

Inventory Control

Customer Service

Job description

Citi Trends is seeking an experienced Store Manager to lead store operations, drive sales, and build a high-performing team. You will oversee daily activities, manage payroll and shrink, and ensure a superior customer experience in a fast-paced retail environment.

The role requires 3–5 years in store management, 5–7 years retail experience, and the ability to work nights and weekends. Competitive pay and benefits accompany opportunities for growth within Citi Trends.