Store Manager: Lead Team & Store Experience

Sun Tan City - Metallic Tan; Toledo (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Coverage

PTO

Flexible Scheduling

401(k) with Company Match

Daily Pay

Employee Discounts

Professional Development

Exclusive Discounts at Outside Retaile

Job summary

Buff City Soap is seeking a Store Manager to lead and oversee operations at our makery, ensuring a premier Buff City experience for clients. You will supervise staffing, training, scheduling and daily operations to maintain high standards of cleanliness, safety, and customer satisfaction.

Responsibilities include coaching employees, managing stock and visual merchandising, and driving sales while adhering to wage-hour laws.

Qualifications

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic Computer skills (Word, Excel, and Outlook).
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Strong knowledge of client service techniques and operational practices.
• Strong problem solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills
• Ability to prioritize and delegate.

Responsibilities

• Developing and coaching employees to provide amazing client experiences.
• Following up swiftly on client concerns and issues.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Displays a client comes first attitude by holding team members accountable for quality client service.
• Drives company metrics by developing action plans. Directly motivates and instructs the makery team by implementing company programs.
• Manages with integrity and honesty and promotes the culture, values, and mission of Buff City Soap.
• Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
• Manage and track stock of raw materials, finished products, and supplies.
• Maintains outstanding store conditions and visual merchandising compliance with the Buff City Soap brand standards.
• Directly responsible for the production, cleanliness, maintenance, sanitation, and organization of the makery.
• Manage and track stock of raw materials, finished products, and supplies.
• Manages makery staffing levels to ensure employee development and maintain makery operational requirements.
• Adherence to applicable wage and hour laws for non-exempt team members and minors.
• Uses all operational tools to plan for and achieve operational excellence in the makery. Tools include labor guidelines, reports, cash management and inventory management.
• Utilizes financial reports to identify and address trends and issues in makery performance.
• Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
• Manage ongoing sales.
• Has reliable ability and transportation to go to the bank as needed.
• The Store Manager is required to work the following time frames each work week based on their hourly or salary status: Salaried Store Managers must work at least 40 hours per week over at least 5 days per week. Any additional hours worked are unpaid
• Hourly Store Managers must work at least 32 hours per week over at least 4 days per week. Note: Overtime will only be paid if the manager works over 40 hours in a work week, however, all overtime hours must be approved by the District or Regional Manager in advance.
• The Store Manager is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.

Skills

Management experience

Sales experience

Customer service

Leadership

Team leadership

Organizational skills

Communication skills

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Buff City Soap is seeking a Store Manager to lead and oversee operations at our makery, ensuring a premier Buff City experience for clients. You will supervise staffing, training, scheduling and daily operations to maintain high standards of cleanliness, safety, and customer satisfaction.

Responsibilities include coaching employees, managing stock and visual merchandising, and driving sales while adhering to wage-hour laws.