Store Manager - Lead Team & Peak Customer Experience

vfc; Novi (MI); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Annual incentive plan

Sales incentives

Commission potential

Medical plan

Job summary

The North Face is seeking a Store Manager to lead store operations, drive sales, and deliver an exceptional customer experience. You will manage a high-performing, inclusive team and uphold brand standards in a fast-paced retail environment.

You will oversee scheduling, training, and store performance, ensuring profitability and customer satisfaction while promoting VF values and brand identity.

Qualifications

• 3–5 years of related professional/retail management experience.
• High School diploma required; associate's degree preferred.
• Strong leadership, coaching, and communication skills; proven ability to drive results in a fast-paced retail environment.

Responsibilities

• Lead store operations and drive sales performance while ensuring exceptional customer experience.
• Coach and develop a diverse, high-performing team.
• Maintain brand standards, merchandising, and inventory control.

Skills

Leadership

Communication

Coaching

Education

High School diploma

Associate's degree preferred

Tools

Retail software

Job description

The North Face is seeking a Store Manager to lead store operations, drive sales, and deliver an exceptional customer experience. You will manage a high-performing, inclusive team and uphold brand standards in a fast-paced retail environment.

You will oversee scheduling, training, and store performance, ensuring profitability and customer satisfaction while promoting VF values and brand identity.