Store Manager: Lead Team, Grow Talent, Elevate Experience

White House Black Market; Byron Township (MI); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

PTO & Holidays

Monthly bonuses

Merchandise discounts

Career development

Community partnerships

Job summary

White House Black Market in Byron Center, MI is seeking a Store Manager to lead our team, elevate the customer experience, and drive store performance. You’ll coach associates, build community connections, and ensure operations reflect our hospitality-driven culture.

You’ll own scheduling, payroll, and sales goals, hire and develop talent, monitor reports, and maintain brand standards. The role requires 5+ years in retail management and flexibility for nights and weekends.

Qualifications

• 5+ years of retail management experience required; 2 of those years in a Store Manager position.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, holidays.
• Demonstrates an ownership mindset and leads by example.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
• Hire, develop and coach an effective retail team to deliver a customer-centered experience.
• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
• Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
• Use store reporting to proactively create action plans to improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Retail management

Leadership

Communication

Customer service

Scheduling

Job description

White House Black Market in Byron Center, MI is seeking a Store Manager to lead our team, elevate the customer experience, and drive store performance. You’ll coach associates, build community connections, and ensure operations reflect our hospitality-driven culture.

You’ll own scheduling, payroll, and sales goals, hire and develop talent, monitor reports, and maintain brand standards. The role requires 5+ years in retail management and flexibility for nights and weekends.