Store Manager: Lead Team, Elevate Customer Experience

White-House-Black-Marke; Troy (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

White House Black Market in Troy, MI is hiring a Store Manager to lead a high-performing team and shape a welcoming customer experience. You will drive store performance, coach associates, and build community connections through in-store events, philanthropy, and brand initiatives.

The role requires 5+ years in retail management (2+ years as a Store Manager), strong leadership, and the ability to manage payroll, scheduling, and daily operations.

Qualifications

• 5+ years of retail management experience; 2+ years in a Store Manager role.
• Must be 18 years or older.
• Flexible availability including nights, weekends, holidays.

Responsibilities

• Lead and coach the store team to deliver a seamless customer experience.
• Build community connections and in-store events.
• Drive store performance through labor, scheduling, and payroll management.
• Communicate expectations, provide feedback, and empower staff to achieve goals.
• Analyze reports to improve metrics and run the business effectively.

Skills

Retail leadership

Team development

People management

Communication

Payroll & scheduling

Job description

White House Black Market in Troy, MI is hiring a Store Manager to lead a high-performing team and shape a welcoming customer experience. You will drive store performance, coach associates, and build community connections through in-store events, philanthropy, and brand initiatives.

The role requires 5+ years in retail management (2+ years as a Store Manager), strong leadership, and the ability to manage payroll, scheduling, and daily operations.