Store Manager: Lead Team, Grow Sales & Ops

Outdoor Living Supply LLC; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Company-paid Life Insurance

Long-Term Disability

401(k) with Company Match

Paid Time Off

Career Development and Advancement

Job summary

Outdoor Living Supply LLC in Nashville seeks a Store Manager to lead The Rock Place-Nashville locations, driving sales and delivering an exceptional customer experience. This is an opportunity for an experienced leader who builds teams, develops customer and contractor relationships, and grows the business.

As the Store Manager, you will oversee all store operations, partner with regional leadership, and drive profitability and operational excellence while coaching staff and maintaining a

Qualifications

• Associate's or Bachelor's degree in Business or a related field preferred, or equivalent industry experience.
• 1+ years of Store Manager/Branch Manager/Assistant Store Manager experience in retail, wholesale, or distribution.
• Proven ability to recruit, develop, coach, and motivate high-performing teams.
• Strong leadership, communication, and interpersonal skills with the ability to influence cross-functional partners.
• Demonstrated success managing multiple priorities while delivering operational and financial results.
• Experience analyzing business metrics and implementing action plans to improve performance.
• Strong understanding of customer service, sales, inventory management, and operational best practices.
• Experience managing budgets, expenses, and profitability.
• Proficiency with NetSuite or other ERP systems and Microsoft Office applications.
• Resourceful, proactive problem-solver with a hands-on leadership style.

Responsibilities

• Lead all aspects of daily store operations, including sales, customer service, transportation, inventory, warehouse operations, safety, merchandising, and workforce management.
• Drive store sales, gross margin, profitability, and customer satisfaction while meeting or exceeding company goals.
• Build, coach, develop, and inspire a high-performing team through hiring, onboarding, training, performance management, and employee development.
• Foster a culture of accountability, teamwork, engagement, and continuous improvement aligned with OLS's FORTITUDE values.
• Build strong relationships with contractors, customers, vendors, and community partners to strengthen brand recognition and support business growth.
• Identify opportunities to increase market share, expand customer relationships, and develop new business opportunities.
• Analyze store financials, operational metrics, inventory performance, product mix, and pricing to identify trends and implement improvement strategies.
• Maintain accurate inventory through disciplined receiving, replenishment, cycle counts, and inventory control practices.
• Ensure compliance with company policies, SOPs, safety programs, and operational standards.
• Oversee administrative responsibilities including NetSuite transactions, purchase orders, invoicing, inventory reconciliation, bank deposits, scheduling, and timekeeping.
• Partner with Regional Leadership on budgeting, merchandising, staffing, pricing, and operational initiatives that improve business performance.
• Maintain a clean, organized, and customer-focused store environment while ensuring equipment and facilities are properly maintained.
• Promote safety by leading regular safety meetings and ensuring compliance with company and regulatory requirements.
• Support local marketing initiatives, trade shows, community events, and promotional opportunities that strengthen the OLS brand.
• Travel periodically for meetings, training, or to support neighboring store locations.

Skills

Leadership

Communication

Interpersonal skills

Budget management

Problem-solving

Education

Associate's or Bachelor's degree in Business or related field

Tools

NetSuite

Microsoft Office

Job description

Outdoor Living Supply LLC in Nashville seeks a Store Manager to lead The Rock Place-Nashville locations, driving sales and delivering an exceptional customer experience. This is an opportunity for an experienced leader who builds teams, develops customer and contractor relationships, and grows the business.

As the Store Manager, you will oversee all store operations, partner with regional leadership, and drive profitability and operational excellence while coaching staff and maintaining a