Store Manager: Lead Team, Elevate Service & Growth

Peet's Coffee; San Rafael (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Bonus program

401k with match

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Paid vacation & holidays

Free coffee/tea and baked goods

Employee discount

Job summary

Peet’s Coffee is seeking a Store Manager in California to lead a busy location with passion for people and coffee. You will recruit, train, and coach a high-performing team, ensure exceptional customer service, and manage inventories, scheduling, and cash handling to drive sales and maintain quality.

Join a brand that values growth, teamwork, and a commitment to the coffee community. Competitive pay with benefits and opportunities for advancement are offered.

Qualifications

• 3 years management/supervisory experience in service or food industry.
• Must maintain open availability and 40 hours per week.
• Ability to work a variety of hours including mornings, evenings, weekends, holidays.
• Must be legally eligible to work in the United States.
• Must be at least 18 years of age.

Responsibilities

• Lead and inspire a team by fostering a culture of accountability, growth, and high performance to deliver outstanding service, drive sales and achieve financial goals.
• Drive financial and operational results by executing business plans, managing inventory, cash handling, and analyzing reporting to identify opportunities for growth and cost control.
• Create a positive and productive work environment by building trust, recognizing achievements, and encouraging open communication, engagement, and collaboration to support strong employee retention.
• Recruit, train, and develop a high-performing team, and drive accountability by providing ongoing coaching, feedback and performance management.
• Embrace continuous improvement, ensuring high standards of coffeebar operations including cleanliness, organization, product quality, staffing, and compliance with all safety and labor laws.
• Utilize Peet’s tools to effectively schedule, deploy, and manage staffing to meet productivity, speed, and service goals - creating seamless customer experiences during every visit.
• Demonstrate sound judgement, effective change management, problem-solving and de-escalation skills in a fast-paced work environment.

Skills

Leadership

People management

Customer service

Job description

Peet’s Coffee is seeking a Store Manager in California to lead a busy location with passion for people and coffee. You will recruit, train, and coach a high-performing team, ensure exceptional customer service, and manage inventories, scheduling, and cash handling to drive sales and maintain quality.

Join a brand that values growth, teamwork, and a commitment to the coffee community. Competitive pay with benefits and opportunities for advancement are offered.