Store Manager: Lead Team, Elevate Customer Experience

KnitWell Group; Des Peres (MO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking a Store Manager in Des Peres, MO who will lead customer and associate experiences, drive profitable operations, and coach a high-performing team. You’ll ensure top-tier service, maintain visual standards, and oversee daily store functions including opening and closing.

This role emphasizes hospitality, communication, and strong business acumen. With 2+ years in retail management or service, you’ll empower staff, implement omnichannel strategies, and foster an inclusive,

Qualifications

• 2+ years retail Store Manager or service industry experience

Responsibilities

• Lead customer and associate experiences in the store.
• Drive a profitable business by focusing on customer experience, operations, visuals, and community engagement.
• Coach and develop the store team to reach its full potential and maintain a welcoming environment.
• Manage day-to-day operations including opening and closing.
• Analyze reporting to develop short and long-term retail plans.

Skills

Store management

Customer service

Leadership

Communication

Tools

Point-of-Sale system

Job description

LOFT is seeking a Store Manager in Des Peres, MO who will lead customer and associate experiences, drive profitable operations, and coach a high-performing team. You’ll ensure top-tier service, maintain visual standards, and oversee daily store functions including opening and closing.

This role emphasizes hospitality, communication, and strong business acumen. With 2+ years in retail management or service, you’ll empower staff, implement omnichannel strategies, and foster an inclusive,