Store Manager — Lead a Customer-Driven, Omnichannel Team

LOFT; Des Peres (MO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Job summary

LOFT is seeking a Store Manager to lead customer and associate experiences at our Des Peres location. You will drive profitability by focusing on customer excellence, operational performance, visual standards, and community engagement.

You will coach your team to reach their potential and ensure a welcoming environment for customers and colleagues. The role demands leadership, people development, and strong communication, with a hands-on approach to daily operations, scheduling, and payroll

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management skills and ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and action plans to drive results.
• Action-oriented mindset with ability to organize, delegate, and prioritize assignments to meet deadlines.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to leverage brand behaviors for genuine connections.
• Use technology to provide customers with a seamless omnichannel experience.
• Hire and build an effective store team through training and development.
• Create an inclusive store environment where everyone feels welcome.
• Develop a strong operational dynamic to achieve store goals.
• Promote in-store events and philanthropic partnerships.
• Oversee store profitability, budgeting, and payroll using tools and reporting.
• Analyze reporting to develop short- and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Hospitality mindset

People management

Leadership

Communication

POS system

Business acumen

Job description

LOFT is seeking a Store Manager to lead customer and associate experiences at our Des Peres location. You will drive profitability by focusing on customer excellence, operational performance, visual standards, and community engagement.

You will coach your team to reach their potential and ensure a welcoming environment for customers and colleagues. The role demands leadership, people development, and strong communication, with a hands-on approach to daily operations, scheduling, and payroll