Store Manager: Lead Team, Elevate Customer Experience

The Michael's Companies; Columbus (OH); On-site; USD 60,700 - 81,000; Full time

Benefits offered by this job

401(k) with match

Employee discounts

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Commuter benefits

Adoption assistance

Telemedicine

Job summary

The Michaels Companies, Columbus store, is seeking a Store Manager to lead the team, drive sales and KPIs, and uphold the brand promise through excellent customer service. The role emphasizes staffing, coaching, and accountability across all store operations.

As Store Manager, you will be responsible for budgeting, safety, merchandising, and performance management while ensuring a positive, inclusive environment for customers and Team Members alike.

Qualifications

• 5+ years of retail experience.
• 2+ years of experience directly supervising a diverse team.

Responsibilities

• Lead and manage all aspects of the store, ensuring SOPs and company programs are followed.
• Deliver sales, profit, and KPI goals in line with annual objectives.
• Hire, train, coach, and manage team performance; develop talent for advancement.
• Maintain store conditions, safety, and shrink programs; ensure excellent customer service.

Skills

Retail experience

Team leadership

Job description

The Michaels Companies, Columbus store, is seeking a Store Manager to lead the team, drive sales and KPIs, and uphold the brand promise through excellent customer service. The role emphasizes staffing, coaching, and accountability across all store operations.

As Store Manager, you will be responsible for budgeting, safety, merchandising, and performance management while ensuring a positive, inclusive environment for customers and Team Members alike.