Store Manager: Lead Team, Delight Customers, Drive Profit

Chick-fil-A; Americus (GA); On-site; USD 42,000 - 68,000; Full time

Job summary

Chick-fil-A is seeking an experienced store manager to run daily operations with attention to detail and strong customer service. The role requires close interaction with staff and customers to ensure high-quality service and to monitor the store's financial performance.

Ideal candidates will be reliable, courteous, and proactive in supporting staff growth, promotional efforts, and adherence to safety standards, while driving profitability and a great shopping experience for guests.

Qualifications

• Confidence and leadership presence are essential for directing daily store operations.
• Resourcefulness helps in handling staffing and customer service challenges.
• Strong organizational skills support inventory, scheduling, and compliance.
• Teamworking skills enable collaboration with staff and management.
• Clear verbal communication is key for staff instructions and customer interactions.
• Solid numerical skills aid financial tracking and reporting.
• Enthusiasm drives a positive guest experience and team morale.
• Problem-solving skills help resolve issues quickly and effectively.
• Showing initiative is expected to drive store performance and improvements.
• Setting a good example promotes integrity and customer focus in the team.

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Providing opportunities for staff advancements

Skills

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Enthusiasm

Problem-solving skills

Showing initiative

Setting a good example

Job description

Chick-fil-A is seeking an experienced store manager to run daily operations with attention to detail and strong customer service. The role requires close interaction with staff and customers to ensure high-quality service and to monitor the store's financial performance.

Ideal candidates will be reliable, courteous, and proactive in supporting staff growth, promotional efforts, and adherence to safety standards, while driving profitability and a great shopping experience for guests.