Night Shift Store Manager: Lead Team and Customer Experience

Chick-fil-A; Dallas (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Chick-fil-A Dallas is seeking an experienced store manager to lead daily operations, drive guest satisfaction, and ensure financial performance. The role requires strong leadership, staff coordination, and hands-on involvement in stock, scheduling, and customer service.

The successful candidate will oversee training, develop teams, and implement promotions while maintaining safety standards. Previous Chick-fil-A experience is preferred but not required; mid-shift and closing availability is

Qualifications

• Proven ability to supervise store operations and staff.
• Strong customer service focus and communication.
• Ability to manage inventory and drive store profitability.
• Experience working in a Chick-fil-A or fast-food environment preferred but not required.
• Excellent leadership and multitasking capabilities.
• Adept at training and supervising staff.
• Strong numeracy and record-keeping skills.

Responsibilities

• Recruiting and supervising staff
• Training and supervising staff
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and merchandising
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring safety and health compliance
• Preparing promotional displays and materials
• Liaising with management
• Providing opportunities for staff advancement

Skills

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Chick-fil-A Dallas is seeking an experienced store manager to lead daily operations, drive guest satisfaction, and ensure financial performance. The role requires strong leadership, staff coordination, and hands-on involvement in stock, scheduling, and customer service.

The successful candidate will oversee training, develop teams, and implement promotions while maintaining safety standards. Previous Chick-fil-A experience is preferred but not required; mid-shift and closing availability is