Store Manager - Lead Sales, Uncapped Commission

La-Z-Boy Incorporated; Fairfax (CA); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401k with company match

Paid holidays and vacation

Job summary

La-Z-Boy Incorporated’s Joybird store seeks an experienced Store Manager to build a high-performing team, execute store processes, and consistently deliver exceptional customer service while surpassing financial targets. You will work closely with the Regional Manager of Retail to drive sales, optimize operations, and develop talent across a leadership and Design Consultant team.

You will manage scheduling, payroll, and KPI reporting, while aligning with Joybird’s mission and values.

Qualifications

• Bachelor degree in Business Administration or related study preferred; or equivalent experience.
• 3-5 years of retail management experience.
• Available and adaptable and are able to work evenings, weekends and holidays.
• Highly developed interpersonal and communication skills and experience in building effective and productive working relationships
• Strong business acumen
• Strong attention to detail
• Goal oriented – Energetically focuses efforts on meeting goals, mission or objective
• Proven history of managing a team, improving team’s performance and productivity

Responsibilities

• Coach and mentor others and be a self-starter able to identify problems and quickly implement solutions.
• Drive sales in the retail location. Pays close attention to financial performance, reporting out to the Lead team and key stakeholders.
• Become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer’s unique needs.
• Oversee the Leadership and Design Consultant team to create programs and initiatives to make our customers’ experiences even better.
• Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Manage scheduling and payroll to effectively meet the needs of the business and company expectations.
• Maintain operational excellence implementing key policies, procedures, training and initiatives with your team.
• Recruit, develop and retain top talent with exceptional customer service.
• Use KPIs and reporting to create business solutions and exceed sales targets.
• Open and close the store, execute system opening and closing procedures, and handle cash where appropriate.
• Lead, uphold and embrace Joybird’s mission and core values.

Skills

Interpersonal communication

Team leadership

Sales leadership

Business acumen

Analytical ability

Customer service excellence

Education

Bachelor degree in Business Administration or related

Job description

La-Z-Boy Incorporated’s Joybird store seeks an experienced Store Manager to build a high-performing team, execute store processes, and consistently deliver exceptional customer service while surpassing financial targets. You will work closely with the Regional Manager of Retail to drive sales, optimize operations, and develop talent across a leadership and Design Consultant team.

You will manage scheduling, payroll, and KPI reporting, while aligning with Joybird’s mission and values.