Store Manager: Lead, Inspire & Grow Retail Sales

Joybird; Fairfax (CA); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance

401k with company match

Paid time off and holidays

Job summary

Joybird is seeking a Store Manager to lead our retail showroom in the United States. You will build and coach a high-performing team, execute processes that ensure outstanding customer service, and drive store performance to meet financial targets.

Working closely with the Regional Manager of Retail, you will oversee hiring, scheduling and payroll, use KPIs to inform decisions, and champion Joybird’s brand and values while delivering a best-in-class shopping experience.

Qualifications

• Bachelor degree in Business Administration or related study preferred; or equivalent experience.
• 3-5 years of retail management experience.
• Available and adaptable and are able to work evenings, weekends and holidays.
• Highly developed interpersonal and communication skills and experience in building effective and productive working relationships
• Strong business acumen
• Strong attention to detail
• Goal oriented – Energetically focuses efforts on meeting goals, mission or objective
• Proven history of managing a team, improving team’s performance and productivity

Responsibilities

• Coach and mentor others and be a self-starter able to identify problems and quickly implement solutions.
• Drive sales in the retail location. Pays close attention to financial performance, reporting out to the Lead team and key stakeholders.
• Become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer’s unique needs.
• Oversee the Leadership and Design Consultant team to create programs and initiatives to make our customers’ experiences even better.
• Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Manage scheduling and payroll to effectively meet the needs of the business and company expectations.
• Maintain operational excellence implementing key policies, procedures, training and initiatives with your team.
• Recruit, develop and retain top talent with exceptional customer service.
• Use KPIs and reporting to create business solutions and exceed sales targets.
• Open and close the store, execute system opening and closing procedures, and handle cash where appropriate.
• Lead, uphold and embrace Joybird’s mission and core values.

Skills

Interpersonal skills

Strong communication

Strong business acumen

Attention to detail

Goal oriented

Proven team leadership

Education

Bachelor degree in Business Administration or related study

3-5 years of retail management experience

Job description

Joybird is seeking a Store Manager to lead our retail showroom in the United States. You will build and coach a high-performing team, execute processes that ensure outstanding customer service, and drive store performance to meet financial targets.

Working closely with the Regional Manager of Retail, you will oversee hiring, scheduling and payroll, use KPIs to inform decisions, and champion Joybird’s brand and values while delivering a best-in-class shopping experience.