Store Manager: Lead Sales, Teams & Customer Experience

cititrendsstoremgmt

Fairview Heights (IL)

On-site

USD 52,000 - 66,000

Full time

14 days+
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Health and dental insurance
Paid vacation
401(k) plan
Paid training
Career growth opportunities

Job summary

Citi Trends is seeking a Store Manager in Fairview Heights, IL to lead daily store operations, drive sales, and manage a high-performing team. You will oversee staffing, coaching, and customer service while ensuring financial controls and brand standards are maintained.

The role requires leadership, a strong customer focus, and the ability to work a flexible schedule, including nights and weekends. Citi Trends supports career growth and a comprehensive benefits package.

Qualifications

  • High school diploma or equivalent is required.
  • 3–5 years of experience as a Store Manager or equivalent retail leadership role.
  • 5–7 years of overall retail experience preferred.
  • Ability to work a flexible schedule, including nights and weekends.
  • Ability to perform basic math calculations, including percentages.

Responsibilities

  • Lead daily store operations to meet sales goals, profit objectives, and customer experience standards.
  • Recruit, hire, onboard, coach, and manage store associates per policies.
  • Maintain inventory controls, payroll, shrink, and operating expenses.
  • Ensure merchandising, visual standards, and loss prevention adherence.
  • Address customer concerns professionally and promptly and uphold store policies.

Skills

Strong communication
Organizational skills
People leadership
Flexible schedule
Math proficiency

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager in Fairview Heights, IL to lead daily store operations, drive sales, and manage a high-performing team. You will oversee staffing, coaching, and customer service while ensuring financial controls and brand standards are maintained.

The role requires leadership, a strong customer focus, and the ability to work a flexible schedule, including nights and weekends. Citi Trends supports career growth and a comprehensive benefits package.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Retail Assistant Manager: Lead Sales & Teams
Retail Assistant Manager: Lead Sales & Teams

Citi Trends • Fairview Heights (IL)

On-site
USD 38,000 - 56,000
Store Manager: Lead Teams, Drive Sales & Experience
Store Manager: Lead Teams, Drive Sales & Experience

Citi Trends • Chicago (IL)

On-site
USD 55,000 - 90,000
Health insurance
Dental insurance
Paid vacation
+3
Store Leader: Grow Teams, Elevate Sales & Customer Experience
Store Leader: Grow Teams, Elevate Sales & Customer Experience

Citi Trends • Belleville (IL)

On-site
USD 40,000 - 65,000
Health and dental insurance
Paid vacation
401(k) plan
+2
Store Manager - Lead Teams, Grow Sales, Elevate Experience
Store Manager - Lead Teams, Grow Sales, Elevate Experience

Citi Trends, Inc. • Peoria (IL)

On-site
USD 55,000 - 75,000
Health and dental insurance
Paid vacation
401(k) plan
+2
Store Manager: Drive Sales, Lead Teams, Elevate Service
Store Manager: Drive Sales, Lead Teams, Elevate Service

cititrendsstoremgmt • Champaign (IL)

On-site
USD 42,000 - 65,000
Health and dental insurance
Paid vacation
401(k) plan
+2
Store Leader: Drive Sales, Lead Teams, Elevate Experience
Store Leader: Drive Sales, Lead Teams, Elevate Experience

cititrendsstoremgmt • Springfield (IL)

On-site
USD 55,000 - 75,000
Health Insurance
Dental Insurance
401(k) plan
+1
Ambitious Retail Leader: Assistant Store Manager
Ambitious Retail Leader: Assistant Store Manager

Citi Trends • Springfield (IL)

On-site
USD 38,000 - 48,000
Health insurance
Dental insurance
401(k) plan
+3
Retail Store Assistant Manager — Growth & Leadership Path
Retail Store Assistant Manager — Growth & Leadership Path

cititrendsstoremgmt • Dalton City (IL)

On-site
USD 42,000 - 66,000
Health insurance
Dental insurance
Paid vacation
+3
Store Leader: Drive Sales, People & Operations
Store Leader: Drive Sales, People & Operations

Citi Trends • Peoria (IL)

On-site
USD 55,000 - 75,000
Health and dental insurance
Paid vacation
401(k) plan
+2
Growth-Focused Retail Assistant Manager
Growth-Focused Retail Assistant Manager

cititrendsstoremgmt • Decatur (IL)

On-site
USD 42,000 - 54,000
Health insurance
Dental insurance
Paid vacation
+3