Store Manager: Lead Sales, Teams & Customer Experience

cititrendsstoremgmt; Fairview Heights (IL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

Citi Trends is seeking a Store Manager in Fairview Heights, IL to lead daily store operations, drive sales, and manage a high-performing team. You will oversee staffing, coaching, and customer service while ensuring financial controls and brand standards are maintained.

The role requires leadership, a strong customer focus, and the ability to work a flexible schedule, including nights and weekends. Citi Trends supports career growth and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent is required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsibilities

• Lead daily store operations to meet sales goals, profit objectives, and customer experience standards.
• Recruit, hire, onboard, coach, and manage store associates per policies.
• Maintain inventory controls, payroll, shrink, and operating expenses.
• Ensure merchandising, visual standards, and loss prevention adherence.
• Address customer concerns professionally and promptly and uphold store policies.

Skills

Strong communication

Organizational skills

People leadership

Flexible schedule

Math proficiency

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Manager in Fairview Heights, IL to lead daily store operations, drive sales, and manage a high-performing team. You will oversee staffing, coaching, and customer service while ensuring financial controls and brand standards are maintained.

The role requires leadership, a strong customer focus, and the ability to work a flexible schedule, including nights and weekends. Citi Trends supports career growth and a comprehensive benefits package.