Retail Assistant Manager: Lead Sales & Teams

Citi Trends; Fairview Heights (IL); On-site; USD 38,000 - 56,000; Full time

Job summary

Citi Trends in Fairview Heights, IL is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing. You will drive sales performance, ensure excellent customer service, and help with hiring, onboarding, and coaching.

This role requires a high school diploma and 2–4 years of retail leadership experience, with a focus on accountability and teamwork. The position offers growth opportunities, competitive pay, and benefits.

Qualifications

• High school diploma or equivalent is required.
• 2–4 years of experience as an assistant manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Support daily store operations, sales performance, and customer experience.
• Assist Store Manager with hiring, onboarding, and training of associates.
• Provide ongoing coaching, feedback, and performance support to associates.
• Monitor inventory, shrink prevention, and loss prevention compliance.
• Maintain a safe, organized, and customer-focused store environment.

Skills

Retail leadership

Team supervision

Hiring & recruiting

Customer service

Communication

Scheduling

Education

High school diploma

Job description

Citi Trends in Fairview Heights, IL is seeking an Assistant Store Manager to support daily store operations, lead a team, and assist with staffing. You will drive sales performance, ensure excellent customer service, and help with hiring, onboarding, and coaching.

This role requires a high school diploma and 2–4 years of retail leadership experience, with a focus on accountability and teamwork. The position offers growth opportunities, competitive pay, and benefits.