Store Manager: Lead Sales, Teams & Customer Experience

La-Z-Boy; Dublin (OH); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401k with company match

Paid holidays and vacation

Job summary

La-Z-Boy in Dublin, OH is seeking a dynamic retail store leader responsible for personal and store sales, achieving revenue goals, and guiding a team to deliver an exceptional customer experience. You will oversee operations, training, scheduling, and alignment with brand standards.

Responsibilities include driving profitability, managing budgets and staff, and ensuring ethical, professional conduct while fostering a positive store culture and customer-centric service.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years in a sales-focused retail business unit.
• Proficient in Microsoft Office 365 and strong financial acumen.
• Demonstrates interpersonal, analytical, and communication skills.
• Strong goal orientation, team leadership, and customer service focus.

Responsibilities

• Lead and supervise the sales team to meet or exceed store targets.
• Manage recruitment, training, development, and succession plans.
• Elevate employee engagement and build a positive workplace culture.
• Communicate effectively with staff and customers.

Skills

Microsoft Office 365

Financial understanding

Interpersonal communication

Analytical abilities

Goal orientation

Team management

Customer service

Education

Bachelor’s degree

Job description

La-Z-Boy in Dublin, OH is seeking a dynamic retail store leader responsible for personal and store sales, achieving revenue goals, and guiding a team to deliver an exceptional customer experience. You will oversee operations, training, scheduling, and alignment with brand standards.

Responsibilities include driving profitability, managing budgets and staff, and ensuring ethical, professional conduct while fostering a positive store culture and customer-centric service.