Store Manager: Lead Sales & Team, Elevate Customer Experience

Under Armour; Castle Rock (CO); On-site; USD 63,000 - 104,000; Full time

Benefits offered by this job

Volunteer days

Merchandise discounts

401(k) matching

Maternity and parental leave

Wellbeing and fitness programs

Job summary

Under Armour in Castle Rock, CO is seeking a Store Manager to lead sales, people, and customer experience. You’ll own merchandising, operations, and execution to hit store goals and deliver an outstanding in-store experience.

You will recruit, develop, and retain a high-performing team while driving omni-channel initiatives and ensuring store standards, while managing payroll and scheduling to maximize productivity.

Qualifications

• Ability to interpret analytics and metrics
• Knowledge of employment laws including compliance with local requirements
• Advanced interpersonal skills
• Robust time-management skills
• Ability to identify complex problems and evaluate solutions using logic and reason
• Demonstrated critical thinking in a fast-paced and deadline-oriented environment
• Local language fluency required; plus, basic verbal and written English is a must

Responsibilities

• Establish and execute a strategic plan to achieve planned sales and KPIs
• Analyze reporting and daily sales trends to drive real-time business decisions
• Drive performance through customer service, HR, inventory control, and store appearance
• Build loyalty through in-store experience using data capture and omni-channel solutions
• Direct handling of merchandise, shipment receipt, floor sets, markdowns, and replenishment
• Oversee and ensure efficiency of daily operational procedures
• Complete store audits and shrink results aligning with loss prevention standards
• Manage payroll and schedule adjustments to maximize productivity
• Maintain a neat, clean, and organized sales floor, cash wrap and fitting room
• Recruit, hire, develop, and retain high-performing teammates
• Lead the management team through performance management tools
• Communicate with management to align and drive business strategy
• Seek learning opportunities to build leadership skills
• Handle seasonal hiring and turnover; network and interview
• Perform other tasks assigned by leadership

Skills

Analytics & metrics

Interpersonal skills

Time management

Problem solving

Critical thinking

Job description

Under Armour in Castle Rock, CO is seeking a Store Manager to lead sales, people, and customer experience. You’ll own merchandising, operations, and execution to hit store goals and deliver an outstanding in-store experience.

You will recruit, develop, and retain a high-performing team while driving omni-channel initiatives and ensuring store standards, while managing payroll and scheduling to maximize productivity.