Store Manager: Lead Sales, Talent & Fan Engagement

Hot Topic, Inc.; Montebello (CA); Vor Ort; USD 50.000 - 70.000; Vollzeit

Zusammenfassung

Hot Topic, Inc. in Montebello, CA, is seeking a Store Manager to lead the store in hitting sales goals, recruiting, development, and performance management. You’ll be a retail maverick focused on delivering exceptional customer service in a dynamic mall environment.

As a leader, you’ll coach staff, monitor payroll and scheduling, and communicate with leadership to respond to trends and feedback. If you love pop culture and motivating teams, this is your chance to shine.

Qualifikationen

• 1–2 years of retail store management experience with strong communication, recruiting and operations skills.
• High school diploma or GED (degree a plus).
• Retail is fast-changing; adapt to curveballs and stay customer-focused.
• Open to pop culture fandoms and music trends.

Aufgaben

• Meet sales plans and events, drive store performance.
• Recruit, develop, and retain a collaborative, passionate team.
• Engage customers and build buzz through social media and clienteling.
• Lead operations with organization, delegation, and autonomy focused on customer first selling.
• Monitor shrink, payroll hours, schedules, and external factors affecting business.
• Communicate trends and feedback with retail leadership and HQ.
• Run sales reports and use data to steer sales targets.
• Merchandise the store per planograms and launch promos on time.
• Mentor and recognize staff to build a bench of talent.

Kenntnisse

Store management

Retail operations

Team leadership

Ausbildung

High school diploma or GED

Jobbeschreibung

Hot Topic, Inc. in Montebello, CA, is seeking a Store Manager to lead the store in hitting sales goals, recruiting, development, and performance management. You’ll be a retail maverick focused on delivering exceptional customer service in a dynamic mall environment.

As a leader, you’ll coach staff, monitor payroll and scheduling, and communicate with leadership to respond to trends and feedback. If you love pop culture and motivating teams, this is your chance to shine.