Store Manager: Lead Fans, Drive Sales & Talent

Hot Topic, Inc.; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hot Topic, Inc. is seeking a Store Manager to lead our Los Angeles store, drive sales, recruit and develop a passionate team, and deliver outstanding customer service. You will own the store's performance, partner with corporate on standards, and foster a culture of mentorship and accountability.

You will manage daily operations, merchandising, and clienteling efforts, while ensuring compliance with company policies. This role rewards initiative and leadership in a fast-paced retail environment.

Qualifications

• Retail store management experience required.
• Ability to lead, coach and develop a team.
• Strong communication and customer service skills.
• Comfort with data and store systems.

Responsibilities

• Achieve store sales plan and comp sales goals.
• Recruit, develop, and retain a collaborative team.
• Lead engagement through social media, store apps, and clienteling.
• Maintain operational discipline and customer-first selling.
• Monitor shrink, payroll hours, schedules, and external factors.
• Communicate trends and feedback with leadership.
• Run sales reports and use data to guide strategy.
• Merchandise the store according to planograms and launch promos.
• Mentor and recognize staff to build bench strength.

Skills

Communication

Recruiting

Operations

Payroll

Reporting

Scheduling

Merchandising

Education

High School Diploma or GED

Job description

Hot Topic, Inc. is seeking a Store Manager to lead our Los Angeles store, drive sales, recruit and develop a passionate team, and deliver outstanding customer service. You will own the store's performance, partner with corporate on standards, and foster a culture of mentorship and accountability.

You will manage daily operations, merchandising, and clienteling efforts, while ensuring compliance with company policies. This role rewards initiative and leadership in a fast-paced retail environment.