Store Leader: Inspire Sales, Talent & Customer Experience

Hot Topic; Ventura (CA); On-site; USD 33,000 - 41,000; Full time

Job summary

Hot Topic in Ventura, CA is seeking a Store Manager to lead our store and bring the fandom to life. You will drive sales, recruit and develop a passionate team, and manage performance in a dynamic mall setting.

You’ll lead operations, monitor shrink, schedules, and payroll, while boosting customer engagement through social media and clienteling. Mentoring and data-driven decision making are key to success.

Qualifications

• 1–2 years of retail store management experience.
• High school diploma or GED.
• Retail is fast-changing; adaptability is key.
• Interest in pop culture and music trends.
• Able to lift up to 50 pounds with or without accommodations.

Responsibilities

• Achieve sales plans and comp sales goals.
• Recruit, develop, and retain a collaborative, passionate team.
• Lead customer engagement via social media, store apps, and clienteling.
• Maintain an operationally sound business with structure, delegation, and customer-first selling.
• Monitor shrink, payroll hours, schedules, and external factors."
• Collaborate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy to hit targets.
• Merchandise the store using planograms and launch promos on time.
• Mentor staff through recognition and constructive feedback.

Skills

Retail leadership

Communication

Recruiting

Operations

Merchandising

Payroll

Scheduling

Education

High school diploma or GED

Job description

Hot Topic in Ventura, CA is seeking a Store Manager to lead our store and bring the fandom to life. You will drive sales, recruit and develop a passionate team, and manage performance in a dynamic mall setting.

You’ll lead operations, monitor shrink, schedules, and payroll, while boosting customer engagement through social media and clienteling. Mentoring and data-driven decision making are key to success.