Store Manager — Lead Sales, Service & Team Growth

Total Wine & More; Raleigh (NC); Sur place; USD 73 000 - 105 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Store discounts

Health insurance

401(k)

Pre-tax commuter benefits

Disability & life insurance

Résumé du poste

Total Wine & More in Raleigh, NC is seeking a Store Manager to grow our brand by delivering best-in-class service and creating a distinctive store experience for adult beverages and more. You will lead store operations, drive sales, and report to the District Manager.

You will recruit, train, and manage a sales-driven team, handle payroll, inventory, merchandising and shrink, and ensure compliance with alcohol regulations while maintaining a safe, welcoming environment.

Qualifications

• Bachelor's degree in business administration or related field preferred.
• 4–6 years of work experience in retail management.
• 5+ years of managerial or supervisory experience in retail.
• Experience leading and motivating a sales-focused team; big box experience preferred.
• Experience managing overall financial performance.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.
• Must be 21 years of age or older.
• Physical ability to lift 50 lbs and stand for long hours; climb ladders.

Responsabilités

• Drive sales and deliver against key performance metrics (KPMs).
• Recruit, train, and manage store team, including ongoing development and disciplinary action.
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example and maintaining a welcoming store atmosphere.
• Resolve customer issues and maintain vendor relationships to support objectives.
• Ensure adherence to alcohol laws and maintain a safe, compliant environment.

Connaissances

Store management

Sales leadership

Team development

Financial management

POS systems

Inventory management

Flexible scheduling

Customer service

Formation

Bachelor's degree in business administration or related field

Outils

Inventory management software

Description du poste

Total Wine & More in Raleigh, NC is seeking a Store Manager to grow our brand by delivering best-in-class service and creating a distinctive store experience for adult beverages and more. You will lead store operations, drive sales, and report to the District Manager.

You will recruit, train, and manage a sales-driven team, handle payroll, inventory, merchandising and shrink, and ensure compliance with alcohol regulations while maintaining a safe, welcoming environment.