Store Manager - Lead Sales & Service in Beverage Retail

Total-Wine-; Wilmington (NC); On-site; USD 69,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

401(k) / Retirement plans

FSA / HSA

Job summary

Total Wine & More in Wilmington, NC seeks a Store Manager to build a high-performing sales-and-service culture. You will lead operations, manage payroll, inventory and vendor relations, and ensure legal compliance in alcohol sales. The role reports to the District Manager.

The ideal candidate has a 4-6 year background in retail with 5+ years in management, a business-focused degree preferred, and strong leadership in a sales-driven environment.

Qualifications

• Bachelor's degree preferred.
• 4-6 years of work experience with 5+ years in a managerial or supervisory role in retail.
• Experience leading, developing and motivating a sales-focused team; big box experience preferred.
• Experience managing overall financial performance.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Recruit, train, and manage store team, including development and disciplinary actions.
• Oversee payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service and foster a welcoming store atmosphere.
• Maintain vendor relationships to support inventory objectives and compliance.
• Ensure adherence to laws and regulations related to alcohol sales and store safety.

Skills

Team leadership

Retail management

Sales analytics

POS systems

Inventory management

Scheduling

Education

Bachelor's degree in business administration or related field

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Wilmington, NC seeks a Store Manager to build a high-performing sales-and-service culture. You will lead operations, manage payroll, inventory and vendor relations, and ensure legal compliance in alcohol sales. The role reports to the District Manager.

The ideal candidate has a 4-6 year background in retail with 5+ years in management, a business-focused degree preferred, and strong leadership in a sales-driven environment.