Store Leader: Drive Sales & World‑Class Service

Delaware Spirits & Wine, Inc.; Claymont (DE); On-site; USD 84,000 - 121,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Consumer classes & More!

Job summary

Total Wine & More in Delaware is seeking a Store Manager to grow the brand through world-class service and a distinctive retail experience. You will lead store operations, drive sales, and build a high-performing team to expand our customer base and profitability.

You will manage payroll, inventory, vendor relations, and compliance, while modeling exceptional customer care and training staff to deliver best-in-class service.

Qualifications

• Bachelor's degree preferred; 4–6 years of work experience; 5+ years in a managerial or supervisory role in retail.
• Experience leading and motivating a sales-focused team; big box experience preferred.
• Experience managing overall financial performance and vendor relationships.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Drive sales and deliver against key performance metrics (KPMs).
• Recruit, train, and manage store team, including ongoing development and disciplinary action.
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example and resolving customer issues.
• Maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to alcohol sale and maintain a safe store environment.

Skills

Team leadership

Sales management

POS systems

Inventory software

Financial management

Education

Bachelor's degree in business administration or related field

Job description

Total Wine & More in Delaware is seeking a Store Manager to grow the brand through world-class service and a distinctive retail experience. You will lead store operations, drive sales, and build a high-performing team to expand our customer base and profitability.

You will manage payroll, inventory, vendor relations, and compliance, while modeling exceptional customer care and training staff to deliver best-in-class service.