Store Manager – Lead Sales, People & Operations

Go! Retail Group; Olympia (WA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Short-Term & Long-Term Disability

Employee Assistance Program

Employee discount

401K retirement plan

Paid time off

Floating Holidays

Birthday Day Off

Paid Maternity Leave

Job summary

Go! Retail Group is seeking a Store Manager to lead daily store operations, develop staff, and drive sales while delivering exceptional customer service. You will analyze KPIs, train associates, and ensure compliance with company standards and mall guidelines.

The role emphasizes strong leadership, inventory control, loss prevention, and a guest-centric mindset within a fast-paced retail environment.

Qualifications

• Proven successful experience as a retail store manager with sales focus.
• 1+ years of retail experience / management experience.
• Proven ability to drive sales.
• Excellent problem-solving abilities.
• Create a customer focus environment.
• Strong organizational and leadership skills.
• Good communication and interpersonal skills.
• Self-motivated with an optimistic, solution-oriented mindset.
• High integrity, accountability and reliability.
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
• Excellent knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
• Able to perform basic math functions.
• Flexible and thrives in a fast-paced environment.
• Attention to detail.

Responsibilities

• Drive team morale and recognize strong employee performance.
• Set staff financial goals and sales targets.
• Evaluate staff using performance-based metrics.
• Resolve staff or customer issues, complaints and grievances.
• Model professional behavior and high performance.
• Meet sales goals by training and mentoring sales staff.
• Participate in promotions to maximize sales.
• Ensure high levels of customer satisfaction through outstanding service.
• Create an Active Selling environment.
• Hire and train staff to standards.
• Manage payroll, schedules, and store budget.
• Oversee store openings and closings.
• Ensure store compliance with health and safety and mall guidelines.

Skills

Retail management

Sales focus

Customer service

Leadership

Communication skills

Problem-solving

Staff training

Job description

Go! Retail Group is seeking a Store Manager to lead daily store operations, develop staff, and drive sales while delivering exceptional customer service. You will analyze KPIs, train associates, and ensure compliance with company standards and mall guidelines.

The role emphasizes strong leadership, inventory control, loss prevention, and a guest-centric mindset within a fast-paced retail environment.