Store Manager II: Lead Retail Ops & Team Growth

FedEx Office; Santa Monica (CA); On-site; USD 77,366,000 - 98,713,000; Full time

Job summary

FedEx Office is seeking a Store Manager I/II in Santa Monica, CA. You will supervise store operations, coach a team, and drive sales while delivering FedEx Purple Promise service.

This role blends daily store management with hands-on leadership, with opportunities to grow into higher‑volume roles as you build strong teams and optimize performance. The role requires communication, organization, and the ability to manage multiple priorities in a fast-paced retail environment.

Qualifications

• Associates degree or some college preferred.
• High school diploma or GED required.
• Experience in retail, service, hospitality, or military is a plus.
• Prior supervisory experience is preferred.

Responsibilities

• Model FedEx Office values to customers and team members.
• Coach and develop your team to meet company goals.
• Partner with supervisor to create solutions for customers and partners.

Skills

Supervisory

Coaching

Team leadership

Customer service

Microsoft Office

Education

Associates degree or some college preferred

High school diploma or GED required

Tools

Microsoft Office

Job description

FedEx Office is seeking a Store Manager I/II in Santa Monica, CA. You will supervise store operations, coach a team, and drive sales while delivering FedEx Purple Promise service.

This role blends daily store management with hands-on leadership, with opportunities to grow into higher‑volume roles as you build strong teams and optimize performance. The role requires communication, organization, and the ability to manage multiple priorities in a fast-paced retail environment.