Store Manager: Lead Sales, Staff & Customer Experience

Workstream; Waltham (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Verizon is seeking an experienced Store Manager to run a store effectively with attention to detail and strong customer engagement.

The candidate will stay in close contact with staff and customers, ensuring top service quality while monitoring the store’s financial performance and profitability.

They should be reliable, courteous, and proactive to create a great shopping experience and drive results across the team.

Qualifications

• Experience supervising store staff and operations.
• Strong customer service and leadership abilities.
• Budgeting, stock control and sales reporting.

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamwork

Verbal communication

Numerical skills

IT skills

Enthusiasm

Executive skills

Problem solving

Initiative

Leading by example

Job description

Verizon is seeking an experienced Store Manager to run a store effectively with attention to detail and strong customer engagement.

The candidate will stay in close contact with staff and customers, ensuring top service quality while monitoring the store’s financial performance and profitability.

They should be reliable, courteous, and proactive to create a great shopping experience and drive results across the team.