Store Manager - Lead Retail Experience & Team Growth

Lids; Richmond (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Employer-paid benefits

Paid time off

Employee discount

Career development

Early wage access

Bonus potential

Job summary

Lids Sports Group in Richmond, VA seeks a Store Manager to lead daily operations, drive sales, and foster a fun, inclusive team. You will oversee hiring, onboarding, training, and staff development while ensuring exceptional customer service and adherence to company standards.

Responsibilities include managing scheduling and payroll, optimizing inventory and visual merchandising, executing promotions, handling cash and audits, and collaborating with the District Sales Manager to achieve KPIs and

Qualifications

• Experience producing sales results while minimizing loss.
• Supervisory experience with training capability.
• Strong interpersonal and communication skills.
• Ability to work independently with minimal supervision.
• Willingness to travel overnight for training/meetings.
• Ability to work varying days/hours and maintain attendance.
• Proven managerial skills.

Responsibilities

• Lead store hiring strategy and onboarding.
• Develop and train team; monitor performance.
• Drive selling strategy to meet KPIs and sales targets.
• Resolve customer feedback and escalations.
• Manage scheduling, payroll, and compliance.
• Oversee inventory, merchandising, and VM.
• Ensure store safety and policies adherence.
• Maintain cash handling and store operations.

Skills

Leadership

People management

Training

Customer service

Communication

Attendance

Travel readiness

Supervisory skills

Tools

MPOS

Lids Custom

Job description

Lids Sports Group in Richmond, VA seeks a Store Manager to lead daily operations, drive sales, and foster a fun, inclusive team. You will oversee hiring, onboarding, training, and staff development while ensuring exceptional customer service and adherence to company standards.

Responsibilities include managing scheduling and payroll, optimizing inventory and visual merchandising, executing promotions, handling cash and audits, and collaborating with the District Sales Manager to achieve KPIs and