Retail Store Leader & Customer Experience Champion

Lids; Manassas (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Employee discount

Bonus potential

Early wage access

Career development

Job summary

Lids Sports Group in Manassas, VA is seeking an Assistant Store Manager to lead daily store operations, coach staff, and ensure top customer service. You will drive sales, manage scheduling, and uphold brand standards while maintaining merchandising and store cleanliness.

Join a team focused on fan-first experiences, training development, and achieving performance targets. The role includes leadership responsibilities, an emphasis on teamwork, and opportunities for career growth within the Lids

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead store training and performance management.
• Deliver exceptional customer service and achieve KPIs.
• Maintain cash handling, opening/closing procedures, and audits.
• Manage inventory, merchandising, and store appearance.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids Sports Group in Manassas, VA is seeking an Assistant Store Manager to lead daily store operations, coach staff, and ensure top customer service. You will drive sales, manage scheduling, and uphold brand standards while maintaining merchandising and store cleanliness.

Join a team focused on fan-first experiences, training development, and achieving performance targets. The role includes leadership responsibilities, an emphasis on teamwork, and opportunities for career growth within the Lids