Store Manager: Lead People & Performance

Dollar General; Lancaster (Lancaster County); On-site; USD 52,000 - 66,000; Full time

Job summary

Dollar General is seeking an experienced Store Manager to oversee all store operations, staffing, and policy adherence. You will lead hiring, training, and performance evaluations, ensuring proper cash handling and inventory control.

The role requires strong leadership, organizational skills, and the ability to maintain a safe, customer-focused environment while meeting sales and operational targets.

Qualifications

• Reading and interpreting documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform basic mathematical calculations (addition, subtraction, multiplication, division, percentages).
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to use IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program).
• Good organizational skills with attention to detail.
• Ability to solve problems in varied situations.
• Some locations may prefer bilingual Spanish speakers.

Responsibilities

• Recruit, select and retain qualified employees according to labor laws and company policies; ensure store is properly staffed.
• Provide training for employees; conduct performance evaluations; address gaps as needed.
• Advise on pay rate and advancement.
• Communicate performance and safety expectations; coordinate meetings.
• Open and close the store as required; maintain daily opening/closing routines.
• Evaluate operating statements for trends and opportunities; monitor shrink and errors.
• Oversee stock replenishment and inventory planning; monitor BSR and cycle counts.
• Facilitate staging, stocking and merchandise presentation according to procedures.
• Maintain accurate inventory, manage damages and markdowns, and ensure proper documentation.
• Ensure financial integrity with cashier accountability and cash control procedures.
• Provide superior customer service leadership.
• Maintain a clean, safe, and well-organized store environment.
• Ensure proper store equipment and adherence to SOPs.
• Complete paperwork and documentation on time.

Skills

Reading & interpretation

Mathematical calculations

Cash handling procedures

IBM cash register reports

Inventory management

Communication skills

Interpersonal skills

Recruiting & hiring practices

Cash security controls

Bilingual Spanish preferred

Education

High school diploma or equivalent

Job description

Dollar General is seeking an experienced Store Manager to oversee all store operations, staffing, and policy adherence. You will lead hiring, training, and performance evaluations, ensuring proper cash handling and inventory control.

The role requires strong leadership, organizational skills, and the ability to maintain a safe, customer-focused environment while meeting sales and operational targets.