Store Manager: Lead People, Delight Customers

Carter's Inc.; Eagan (MN); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

30% employee discount

Health benefits

Paid time off

Job summary

Carter’s Inc. is seeking a Store Manager in Minnesota to lead store operations and drive sales. You will foster a welcoming environment, coach staff, and ensure brand standards across product styles and benefits.

You will manage recruitment, training, and succession planning while maintaining payroll and budgets. The role requires strong leadership, communication, and a focus on customer satisfaction on the sales floor.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in Loyalty programs.
• Execute merchandising and operations; manage payroll and budgets.
• Understand and analyze KPIs and identify behaviors to drive results.
• Lead an omnichannel experience with trained teams on available tools.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Retail management

Team leadership

Communication

Computer skills

Education

High school diploma or GED

Job description

Carter’s Inc. is seeking a Store Manager in Minnesota to lead store operations and drive sales. You will foster a welcoming environment, coach staff, and ensure brand standards across product styles and benefits.

You will manage recruitment, training, and succession planning while maintaining payroll and budgets. The role requires strong leadership, communication, and a focus on customer satisfaction on the sales floor.