Store Manager in Training: Lead Ops & Customer Excellence

truenorth Convenience Stores; Reynoldsburg (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

True North in Ohio seeks a Store Manager who will take full accountability for store performance, profitability, and customer experience. You will lead and develop the team, oversee hiring, training, scheduling, and performance management while ensuring brand standards, safety, and cash controls are maintained.

The role requires strong organizational and communication skills, ability to analyze data, manage budgets, and drive inventory and merchandising excellence.

Qualifications

• Ability to lead and manage store operations independently.
• Strong organizational, communication, and problem-solving skills.
• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others.

Responsibilities

• Deliver exceptional customer service per company standards.
• Lead, train, coach, and develop store team to meet performance expectations.
• Oversee staffing, inventory, labor, cash controls, safety, and maintenance.
• Ensure compliance with policies, procedures, and safety standards.
• Manage store operations, merchandising, and financial responsibilities.

Skills

Leadership

Communication

Problem-solving

Staffing

Customer service

Education

High School Diploma or equivalent

Job description

True North in Ohio seeks a Store Manager who will take full accountability for store performance, profitability, and customer experience. You will lead and develop the team, oversee hiring, training, scheduling, and performance management while ensuring brand standards, safety, and cash controls are maintained.

The role requires strong organizational and communication skills, ability to analyze data, manage budgets, and drive inventory and merchandising excellence.