Store Manager: Lead & Inspire Exceptional Customer Moments

Pandora A/S; Carlsbad (CA); On-site; USD 45,000 - 57,000; Full time

Job summary

Pandora Store Manager at Carlsbad Premium Outlets will lead a dynamic team on the sales floor, delivering outstanding customer experiences and driving sales. You will coach an Assistant Store Manager, Sales Leads and Sales Associates while maintaining brand standards and exceptional service.

You will focus on team development, KPI achievement, and effective store operations, including visual merchandising and process efficiency, within Pandora’s customer‑driven culture.

Qualifications

• 3–5 years of experience as a Store Manager in a high-performance selling environment.
• Ability to coach and develop a team including Assistant Store Manager, Sales Leads and Sales Associates.
• Strong communication skills, both written and verbal, with customer focus.

Responsibilities

• Lead and develop a team to deliver exceptional customer experiences.
• Drive sales and KPI performance through coaching and high standards.
• Ensure visual merchandising and operational processes are executed across the store.
• Collaborate with HR and divisional management to address issues and implement improvements.

Skills

Store management

Team leadership

Customer service

Sales coaching

Merchandising

Communication

Tools

POS systems

Microsoft Office 365

Applicant tracking systems

Job description

Pandora Store Manager at Carlsbad Premium Outlets will lead a dynamic team on the sales floor, delivering outstanding customer experiences and driving sales. You will coach an Assistant Store Manager, Sales Leads and Sales Associates while maintaining brand standards and exceptional service.

You will focus on team development, KPI achievement, and effective store operations, including visual merchandising and process efficiency, within Pandora’s customer‑driven culture.