Store Manager: Lead Inclusive Team & Guest Experience

lululemon; California; On-site; USD 70,000 - 110,000; Full time

Job summary

lululemon in California seeks a Store Manager to lead all aspects of store performance and guest experience. You will hire, develop, and coach a diverse team, set a clear vision, and drive store operations to meet key metrics while embodying company values.

You will foster an inclusive culture where team members feel a sense of belonging and growth opportunities, while building community relationships and delivering world-class service in a dynamic retail environment.

Qualifications

• Proven leadership and people-management abilities.
• Experience in hiring and developing retail teams.
• Strong guest service and communication skills.

Responsibilities

• Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive, productive and fun experience for team members.
• Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
• Manage the store’s hiring strategy to build a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
• Support ongoing learning and development of all team members consistently and equitably by providing direct feedback, coaching, mentoring, continuous development check-ins and leading performance management activities.
• Address all employee concerns and issues, including knowing when to partner with internal support to take appropriate action.
• Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.

Skills

Leadership

People management

Hiring

Coaching

Job description

lululemon in California seeks a Store Manager to lead all aspects of store performance and guest experience. You will hire, develop, and coach a diverse team, set a clear vision, and drive store operations to meet key metrics while embodying company values.

You will foster an inclusive culture where team members feel a sense of belonging and growth opportunities, while building community relationships and delivering world-class service in a dynamic retail environment.