Store Manager: Lead High-Impact Customer Experience

Sephora; Nashville (TN); On-site; USD 78,000 - 96,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Tuition assistance

Employee discount

Job summary

Sephora Nashville is seeking a Store Manager to lead daily operations at 302 Opry Mills Drive, ensuring an elevated client experience and strong sales performance. You will coach a diverse team, recruit top talent, and drive engagement through loyalty programs in a high-volume retail setting.

The role requires on-site leadership, availability evenings and weekends, and a passion for mentoring associates while upholding Sephora’s brand standards and policies.

Qualifications

• Experience leading a high-volume retail or hospitality environment.
• Strong leadership and coaching skills to develop diverse teams.
• Excellent communication and interpersonal skills with senior leadership.

Responsibilities

• Lead store operations and client experience to deliver an elevated service.
• Inspire and develop high-performing teams through vision and coaching.
• Recruit, onboard, and retain top talent aligned with Sephora values.
• Provide constructive feedback and mentorship for career growth.
• Maintain a visually inspiring and compliant store environment.

Skills

Store leadership

Client experience

Team development

Communication

Conflict management

Job description

Sephora Nashville is seeking a Store Manager to lead daily operations at 302 Opry Mills Drive, ensuring an elevated client experience and strong sales performance. You will coach a diverse team, recruit top talent, and drive engagement through loyalty programs in a high-volume retail setting.

The role requires on-site leadership, availability evenings and weekends, and a passion for mentoring associates while upholding Sephora’s brand standards and policies.