Store Manager: Lead Growth & Customer Experience

LVMH; Clinton (MD); Hybrid; USD 78,000 - 96,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid time off

Tuition reimbursement

Employee discount (30%)

Job summary

Sephora in Clinton Township, MI, seeks a Store Manager to drive store operations and deliver an elevated client experience. You will lead a diverse team, coach performance, and cultivate top talent to uphold Sephora’s standards.

The role requires on-site leadership in a high-volume environment with availability including evenings, weekends, and holidays. A passion for beauty and customer-centric execution is essential.

Qualifications

• Store management experience in high-volume retail or hospitality environments.
• Leadership with vision and passion to coach and develop a diverse team.
• Exceptional communication and interpersonal skills at all levels.

Responsibilities

• Lead store operations and client experience to deliver a seamless, elevated service.
• Inspire and develop high-performing teams and foster accountability.
• Recruit, onboard and cultivate top talent in line with Sephora values.
• Drive performance through constructive feedback and mentorship.
• Champion continuous learning and provide resources for associates and leaders.
• Elevate client satisfaction and engagement through loyalty programs and personalized experiences.
• Ensure operational excellence by upholding brand standards and policies.
• Optimize inventory and staffing resources to adapt to a dynamic retail landscape.

Skills

Store Manager Experience

Visionary Leadership Skills

Communication & Interpersonal Skills

Developing Others

Client-Centric & Growth Orientation

Job description

Sephora in Clinton Township, MI, seeks a Store Manager to drive store operations and deliver an elevated client experience. You will lead a diverse team, coach performance, and cultivate top talent to uphold Sephora’s standards.

The role requires on-site leadership in a high-volume environment with availability including evenings, weekends, and holidays. A passion for beauty and customer-centric execution is essential.