Store Leader - Elevate Client Experience & Growth

Sephora; Ann Arbor (MI); On-site; USD 78,000 - 96,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Tuition reimbursement

Employee discounts

Mental health resources

Volunteer matching

Job summary

Sephora in Ann Arbor, MI is seeking a Store Manager to lead daily store operations, coach a diverse team, and elevate the client experience. You will recruit and develop top talent, drive sales and profitability, and ensure Sephora standards in a high-volume environment.

On-site role at 3050 Washtenaw Ave Space 109, Ann Arbor, MI. Availability includes evenings, weekends, and holidays. Competitive base salary with bonus potential and comprehensive benefits.

Qualifications

• Store Manager Experience in high-volume retail or hospitality environments.
• Visionary leadership and business acumen to recruit, inspire, and develop top talent.
• Exceptional communication and interpersonal skills with senior leadership.
• Passion for developing others through mentorship and real-time coaching.
• Client-centric mindset focused on growth and loyalty.

Responsibilities

• Lead Store Operations & Client Experience to deliver an elevated, seamless in-store experience.
• Inspire and coach a diverse team to meet and exceed performance goals.
• Recruit, onboard, and develop top talent while upholding Sephora values.
• Provide actionable feedback and mentorship to support career growth.
• Promote continuous learning through coaching and open dialogue.
• Deliver outstanding service and resolve client concerns to drive engagement.
• Maintain operational excellence and brand standards while optimizing resources.

Job description

Sephora in Ann Arbor, MI is seeking a Store Manager to lead daily store operations, coach a diverse team, and elevate the client experience. You will recruit and develop top talent, drive sales and profitability, and ensure Sephora standards in a high-volume environment.

On-site role at 3050 Washtenaw Ave Space 109, Ann Arbor, MI. Availability includes evenings, weekends, and holidays. Competitive base salary with bonus potential and comprehensive benefits.