Store Manager: Lead Experience, Growth & Team

KnitWell Group; BLOOMINGTON (MN); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community philanthropy

Job summary

KnitWell Group is seeking a Store Manager for our Mall Of America location in Bloomington, MN. You will lead the customer and associate experiences, drive profitable operations, and ensure visual standards and community engagement.

You will coach a team, manage daily store operations, hire and develop talent, analyze reports, and promote in-store events while delivering exceptional customer service and omnichannel experiences.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development skills.
• Effective leadership, interpersonal and communication skills.
• Tech proficient and able to operate a POS system.
• Strong business acumen and ability to develop strategies and action plans.
• Organize, delegate and prioritize to meet deadlines.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate and coach associates to build genuine connections.
• Use technology for seamless omnichannel shopping.
• Hire and develop a store team through training and coaching.
• Create an inclusive store environment for all associates.
• Develop strong operational dynamics to achieve goals.
• Promote in-store community events and partnerships.
• Oversee profitability, budgeting and payroll with reporting.
• Analyze reports to shape short and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

2+ years retail/store manager or guest

Hospitality mindset

People management

Leadership

Interpersonal communication

Technology proficient

POS system

Business acumen

Organize / delegate / prioritize

Tools

Point-of-sale system

Job description

KnitWell Group is seeking a Store Manager for our Mall Of America location in Bloomington, MN. You will lead the customer and associate experiences, drive profitable operations, and ensure visual standards and community engagement.

You will coach a team, manage daily store operations, hire and develop talent, analyze reports, and promote in-store events while delivering exceptional customer service and omnichannel experiences.