Store Manager — Lead, Develop & Delight Families

carters; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Brand discount 30%

Health benefits

Mental health benefits

Referral bonuses

Advance You program

Job summary

Carter's is seeking a Store Manager in Miami to lead a dynamic team and deliver outstanding customer experiences. You will coach staff, manage operations, and drive sales while upholding brand standards.

The role requires at least 3 years of retail management, strong communication, and the ability to lift 40 pounds; you’ll handle scheduling, payroll, and inventory while fostering an inclusive, high-performance store culture.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Strong communication and interpersonal skills across all levels.
• Proficient with computer tools and store systems (Outlook, Excel, POS).

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe and inclusive work environment for employees to collaborate and recognize performance.
• Grow leaders through providing direction, delegation, and investing in their development.
• Lead the Leader on Duty program to deliver a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Direct and coach the team on loyalty program participation to build customer loyalty.
• Oversee merchandising, payroll and budgets; analyze KPIs to drive results.

Skills

Store management experience

Leadership

Customer service mindset

Proficient computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

POS systems

Job description

Carter's is seeking a Store Manager in Miami to lead a dynamic team and deliver outstanding customer experiences. You will coach staff, manage operations, and drive sales while upholding brand standards.

The role requires at least 3 years of retail management, strong communication, and the ability to lift 40 pounds; you’ll handle scheduling, payroll, and inventory while fostering an inclusive, high-performance store culture.