Store Manager: Lead a Mission-Driven Retail Team

Oklahoma Goodwill; Cincinnati (OH); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k

RISE program

Job summary

Goodwill Central Oklahoma is seeking an accomplished retail leader to manage donated merchandise operations and ensure profitability of a retail store. The role emphasizes customer service, staff supervision, and adherence to safety and SOP guidelines.

Compensation includes the starting pay of $60,257.60 with benefits and growth opportunities. Direct reports include Assistant Store Manager, Shift Leaders, and Store Associates, with a focus on achieving sales goals, controlling expenses, and

Qualifications

• High School degree or GED, preferred.
• Associates Degree or completion of related retail management course work preferred.
• 5 years of supervisory experience leading 20+ employees or proven DGR leadership with required training.
• 2 years in a retail setting preferred.
• Must be 21 years old.
• Valid Oklahoma Driver’s License and Car Insurance Verification required.
• Must pass MVR check and maintain a good driving record.
• English language proficiency required; bilingual a plus.
• Reliability and transportation required.

Responsibilities

• Punctual and dependable attendance.
• Manage budget and store expenditures to meet financial goals.
• Comply with SOPs and safety policies.
• Hire, train, motivate, and supervise store personnel to meet standards.
• Greet and assist donors/customers.
• Address complaints and coordinate with management.
• Maintain store appearance and housekeeping.
• Oversee production and rotation of merchandise.
• Provide excellent customer service and train staff in service skills.
• Prepare daily/ monthly reports and payroll.
• Attend safety trainings and meetings.
• Meet store sales goals within budget.

Skills

Leadership

Budget management

Customer service

Staff development

Time management

Communication

Attention to detail

Problem solving

Education

High School diploma or GED

Associates degree (retail mgmt preferred)

Tools

Microsoft Office

Job description

Goodwill Central Oklahoma is seeking an accomplished retail leader to manage donated merchandise operations and ensure profitability of a retail store. The role emphasizes customer service, staff supervision, and adherence to safety and SOP guidelines.

Compensation includes the starting pay of $60,257.60 with benefits and growth opportunities. Direct reports include Assistant Store Manager, Shift Leaders, and Store Associates, with a focus on achieving sales goals, controlling expenses, and