Community-Impact Retail Store Leader

Goodwill Industries of Central Oklahoma,; Ardmore (OK); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Life insurance

401k

RISE program for skills and growth

Job summary

Goodwill Central Oklahoma is seeking individuals to manage donated merchandise operations in a retail setting, ensuring customer service, sales growth, and budget adherence.

The role reports to store leadership and collaborates with a team of assistants and associates. Candidates should have a high school diploma or GED, with retail management coursework or an associate degree preferred, and strong English communication skills.

Qualifications

• High School degree or GED, preferred.
• Associates Degree or completion of related retail management course work preferred.
• 5 years of experience in a supervisory role of 20 or more employees and/or demonstrated success in a DGR leadership position with completion of Goodwill assigned training.
• 2 years in a retail setting preferred.
• Must be 21 years old.
• Valid Oklahoma Driver’s License and Car Insurance Verification, required.
• Must pass MVR check and maintain a good driving record.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Responsibilities

• Punctual and dependable attendance.
• Manage budget and maintain expenditures in accordance with the Agency, departmental, and store financial goals.
• Comply with Agency policies and Donated Goods Retail SOPs and safety policies.
• Hire, train, evaluate, motivate, develop and supervise all store personnel to maintain and exceed standards.
• Greet and assist donors/customers.
• Resolve complaints and communicate with management.
• Maintain proficiency for tasks in all workstations.
• Monitor and maintain overall store appearance and housekeeping to standards.
• Meet store sales goals and operate within budgetary guidelines.
• Oversee production and rotation of merchandise.
• Ensure quality of merchandise and proper pricing.
• Provide excellent customer service and train employees in customer/contributor service skills.

Skills

Supervisory experience

Retail management

Driver's license

Microsoft Office

Education

High School diploma or GED

Associates degree or related retail management coursework

Tools

CPR/First Aid certifications

Job description

Goodwill Central Oklahoma is seeking individuals to manage donated merchandise operations in a retail setting, ensuring customer service, sales growth, and budget adherence.

The role reports to store leadership and collaborates with a team of assistants and associates. Candidates should have a high school diploma or GED, with retail management coursework or an associate degree preferred, and strong English communication skills.