Assistant Store Manager — Lead a Mission-Driven Retail Team

Ultipro; Pittsburgh (Allegheny County); Hybrid; USD 26,000 - 29,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support the Store Manager in daily operations of the retail store/outlet. This role emphasizes leadership, customer-focused service, and achieving sales goals while ensuring efficient store operations.

It offers opportunities to develop management skills and contribute to community programs. Responsibilities include guiding staff, maintaining policies, and delivering excellent service.

Qualifications

• High school diploma or equivalent and 1 year of management experience.
• Internal candidates: high school diploma or equivalent and 6 months of experience in the Goodwill Team Leader role.

Responsibilities

• Provide leadership and direction to staff, donors, and customers to achieve production and quality goals and ensure efficient operations.
• Adhere to organizational policies and maintain a positive internal/external appearance.
• Demonstrate strong oral/written communication, organizational, management, and problem-solving skills with attention to detail and customer service.

Skills

Leadership

Communication

Management

Customer service

Education

High school diploma or equivalent

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support the Store Manager in daily operations of the retail store/outlet. This role emphasizes leadership, customer-focused service, and achieving sales goals while ensuring efficient store operations.

It offers opportunities to develop management skills and contribute to community programs. Responsibilities include guiding staff, maintaining policies, and delivering excellent service.