Store Manager: Lead a Community‑Driven Music Team

Heid Music Company Inc; Alabama; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision

Paid time off

Life insurance

401(k)

Merchandise discount

Job summary

Heid Music Madison seeks a Store Manager to lead people, performance, and daily operations for a vibrant music community. You will coach a customer-focused team, set performance expectations, oversee merchandising and operations, and build relationships across the Madison area to connect customers with instruments, services, and resources.

You will collaborate with sales specialists, repair pros, and school services to support musical goals.

Qualifications

• Proven leadership in retail or customer-focused business.
• Strong coaching, communication, and team-development skills.
• Ability to drive results while maintaining a people-first approach.
• Experience setting expectations, managing performance, and prioritizing tasks.
• Comfort using business metrics to guide decisions.
• Organizational and problem-solving abilities; commitment to customer experience.

Responsibilities

• Lead, coach, and develop a high-performing team delivering Bravo Service.
• Set goals, clarify expectations, and hold team accountable for performance.
• Drive sales growth through leadership, planning, and execution.
• Oversee scheduling, merchandising, inventory, and store operations.
• Partner with specialists across departments to maximize opportunities.
• Engage with schools, educators, and community groups; build relationships.

Skills

Leadership

Coaching

Customer Service

Retail Management

Communication

Tools

POS Systems

Job description

Heid Music Madison seeks a Store Manager to lead people, performance, and daily operations for a vibrant music community. You will coach a customer-focused team, set performance expectations, oversee merchandising and operations, and build relationships across the Madison area to connect customers with instruments, services, and resources.

You will collaborate with sales specialists, repair pros, and school services to support musical goals.