Retail Store Manager - Lead Sales & Customer Experience

Guitar Center; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Mental health support

Paid sick/holiday/vacation

Employee discount program

Tuition reimbursement

Job summary

Music & Arts is seeking a Retail Store Manager to run day-to-day sales and operations while delivering excellent customer service.

Responsibilities include coaching the sales team, monitoring inventory and financial data, ensuring product availability, managing payroll and training, and promoting the Music & Arts lesson program. The role supports teachers and other duties as assigned, with a focus on meeting store objectives.

Qualifications

• 2 years of relevant work experience.
• 3-5 years retail experience (preferred).

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Be sure that all products in the store are available for purchase and displayed appropriately.
• Oversee and manage payroll, recruiting, hiring and training of store employees.
• Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to each and every customer.
• Additional duties as assigned.

Education

High School Diploma or Equivalent

Job description

Music & Arts is seeking a Retail Store Manager to run day-to-day sales and operations while delivering excellent customer service.

Responsibilities include coaching the sales team, monitoring inventory and financial data, ensuring product availability, managing payroll and training, and promoting the Music & Arts lesson program. The role supports teachers and other duties as assigned, with a focus on meeting store objectives.