Store Manager IV — Growth, Ops & Team Leadership

Goodwill Industries of San Diego County; La Mesa (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Goodwill Industries of San Diego County is seeking a Store Operations Leader to manage daily store activities, drive revenue, and maintain safety standards. The role includes training staff, addressing employee relations, and ensuring donor and customer satisfaction.

Candidates should have at least five years of related experience, a GED or high school diploma, and a California driver’s license with valid insurance. Some relocation within a 25-mile radius may be required.

Qualifications

• High School graduate or GED required.
• Five years minimum of related experience.
• Must have a valid CA driver's license, insurance, and driving record acceptable by insurer.

Responsibilities

• Oversee daily store operations and revenue achievement.
• Maintain customer service excellence and address concerns.
• Ensure pricing, quality, and product availability meet standards.
• Analyze performance and coordinate with District Manager on strategies.
• Ensure safety, losses prevention, and regulatory compliance.
• Train, coach, and develop staff to meet goals.

Skills

Customer service

Leadership

Training & development

Cash handling

Education

GED or High School diploma

Associate degree preferred

Tools

Email

Internet

Microsoft Word

Excel

Job description

Goodwill Industries of San Diego County is seeking a Store Operations Leader to manage daily store activities, drive revenue, and maintain safety standards. The role includes training staff, addressing employee relations, and ensuring donor and customer satisfaction.

Candidates should have at least five years of related experience, a GED or high school diploma, and a California driver’s license with valid insurance. Some relocation within a 25-mile radius may be required.