Store Manager in Training - Retail Operations Leader

JD Sports NA; Cleveland (OH); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Cleveland, OH is seeking a Manager in Training to assist the Store Manager with daily operations and administrative duties. The candidate should be knowledgeable across departments and help implement goals and promotions while delivering outstanding customer service.

You will assume store leadership in the Store Manager's absence and guide staff to achieve profitability, inventory accuracy, and excellent shopper experiences.

Qualifications

• Experience in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast paced environment.
• Self-starter with initiative to take on important tasks.
• Team player with a focus on outstanding customer service.

Responsibilities

• Assist Store Manager in controlling store assets.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties and is trained in Store Manager responsibilities.
• Produce and give extraordinary customer service highlighted in manuals; promote services and merchandise.
• Practice and uphold all company policies and standards as listed in manuals and memos.

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

Attention to detail

Job description

Hibbett I City Gear in Cleveland, OH is seeking a Manager in Training to assist the Store Manager with daily operations and administrative duties. The candidate should be knowledgeable across departments and help implement goals and promotions while delivering outstanding customer service.

You will assume store leadership in the Store Manager's absence and guide staff to achieve profitability, inventory accuracy, and excellent shopper experiences.